express48large for account customers

Delivery within 2 working days for your larger items

Features

What you can send

  • You’ll be amazed how many things you can send with express48large. Find out more

Size and Weight

  • Individual parcels can weigh up to 30kg
  • Parcels can be up to 2.5 metres in length and the length and girth combined should not exceed 5 metres

Packaging and address

  • For help on how to correctly package and address your parcel, read our comprehensive packaging guidelines

Collection options

  • We offer a choice of collection and convenient drop-off locations to meet your needs
  • You can drop your parcel off at 10,500 Post Offices® or 54 depots (up to 7pm) around the UK
  • We can collect your parcel at an agreed time
  • Book online or via the phone for ad hoc collections
  • We’ll collect from the majority of the UK on the same day, if you book your collection by 1pm

Delivery

  • We deliver our express48  service  to the majority of UK destinations; for some remote areas the service is not available or may take a little longer
  • We have the latest state of the art scanning equipment that enables you to monitor the progress of your parcel from collection through to delivery
  • Saturday delivery is available on express48
  • We offer a no signature option, if you are sending perishable or other items that do not require a signature

SMS/email alerts

  • SMS/email notification messages are sent on the day of despatch and the day of delivery to keep your customers updated on their delivery.  We also provide a 30-90 minute pre-delivery notification, so they’ll know we’re on our way

Compensation

  • Delivery time is guaranteed. If your parcel doesn’t arrive by the stated time, we’ll refund 50% of the delivery cost and we also cover you against loss or damage up to £100. Further compensation cover is available