UK pallet

Pallet services collected from your UK location, delivered worldwide

Features

Pallet services

  • Providing a one-stop service for customers who want to send pallets as well as parcels. Pallet services are fully integrated within our on-line shipping system, making it easy to book collections, run management reports, track pallets and print labels.
  • Pallet services available to every postcode in the UK.
  • We work with our trusted service partner Palletways who deliver exceptional quality of service at 98.5%
  • Offering a wide choice of delivery speeds to match your requirements – including palletsAM, pallets24 and pallets48

Size and weight limits

  • Pallet dimensions are 1.2m X 1.0m x 2.0m (h)
  • We can handle over-size pallets for an additional charge
  • Pallet maximum weight is 1000kgs

Collection options

  • We offer a choice of collection arrangements to meet your needs
  • A scheduled collection at an agreed time
  • An ad hoc collection can be booked online or via the phone
  • For ad hoc collections, if you book your collection by 11.00am online, we collect from most of the UK on the same day (view exclusion details)

Delivery

  • We have the latest state of the art scanning equipment to enable you to monitor the progress of your parcel from collection through to delivery
  • A range of additional pallet services are available for an additional charge. These include Saturday delivery, booking-In, and PalletsAM
  • Some remote and rural postcodes take longer to deliver. (view details)

Compensation

  • Compensation is in line with Road Haulage Association (RHA) compensation, which is currently £1.30 per kilo
  • 100% refund for delay is available