Help and advice
We offer a wide range of collection and delivery options when you book online and pay with your credit or debit card, providing you with the ability to choose the most convenient options for you and the recipient of your parcel.
Whether you would like your parcel to be collected, or if you would prefer to drop it off at a Post Office or one of our depots, we can provide you with the option you prefer. The recipient of your parcel doesn’t need to wait in all day for a delivery either; you can choose for your parcel to be delivered to a Post Office branch or one of our depots that may be close to their address, if that is more convenient than delivery to their address.
You will pay our full tariff price for collection from your door and delivery to your recipient’s address, but discounts are available if you book online and drop off your parcel or select for your recipient to pick it up.
Compared to our full prices, you can take advantage of the following online discounts if you choose one of our convenience options, with a minimum of:
- £1 off if you drop your parcel off at a local Post Office
- £1.50 off if you drop your parcel off at one of our depots
- £1 off if you choose for your recipient to pick up their parcel from a Post Office
- £1.50 off if you choose for your recipient to pick up from one of our depots
So choose to drop off your item at a Post Office and have it delivered to a Post Office you will receive at least £2 off our full price, or choose to drop off your item at one of our depots and have it delivered to one of our depots and you will receive at least £3 off our full price.