Your privacy and our use of cookies
Cookies help us improve your Parcelforce Worldwide online experience. If you accept their use, continue using our site. Or, find out more about cookies.
Privacy policy
Website Analytics
The table below explains the cookies our website uses and what they do:
| Cookie | When is it placed? | What does it contain? | When and why is it read? |
|---|---|---|---|
| Application cookie | When you first visit our website.It is a persistent cookie that is updated continuously during your first and subsequent visits. | All the applications used by you while you are on the website for example, the Royal Mail online shop). It does not contain any information identifying you. | We read the information each time you enter an application on our website. This allows us to personalise the applications for you by serving you with content you are likely to be interested in based on your previous use of our website. |
| Site cookie | When you first visit our website.It is a persistent cookie that is updated continuously during your first and subsequent visits. | Your current session ID and, if you are registered for our website, your user ID (being an ID number linked to your details on our database). | We read the information each time you enter our website. This allows us to calculate the number of unique users of, and visits to, our website. |
| Application session cookies | When you register for or use certain applications, such as Postcode Finder. These cookies are session cookies. | The information varies depending on the application, but the cookies will not contain any information identifying you. | We read the information to make the relevant applications work. |
| Website Analytic cookie | When you first visit our website. It is a persistent cookie that is updated continuously during your first and subsequent visits. | Information about your activities on our website and your user ID (being an ID number linked to your details on our database). | We read the information each time you visit our website so that we can perform website analytics (see above for more). Where we have your consent, we use this information to provide you with information about our products and services we believe will be of interest to you. |
| DoubleClick 'Spotlight' advertising cookie | When you see one of our advertisements or text links on a third-party website. | Information about your activities on our website. It does not contain any information identifying you. | We use pixels, or transparent GIF files placed on pages of our website to enable DoubleClick to recognise the 'Spotlight' advertising cookie on your web browser. This allows us to learn which advertisements bring users to our website. |
| Postcode/Address Finder Cookie | When you register for or use our Postcode/Address Finder application for the first time. It is a persistent cookie that is updated continuously during your first and subsequent visits. | Your current session ID and if you are registered for our website, your user ID (being an ID number linked to your details on our database). | We read the information each time you enter the Postcode/Address Finder application on our website. This allows you to access the Postcode/Address Finder application without having to log in each time you use the application. It also allows us to monitor the number of address or postcode searches that are available to you. |
