If you have a query, complaint or would like to give us some feedback, you can contact us by e-mail or by phone:

• Send us an e-mail
  
  
• Phone our customer service team on 0844 800 4466.
  Our customer service advisors are available 0800-1900 Monday-Friday and 0830-1230 Saturdays, excluding UK Public and Bank Holidays. Calls are charged at national rates. Customers from outside the UK can email us on parcelforce@parcelforce.co.uk
• Welsh speaking customers can contact us on 0844 800 5550.
• Customers with impaired hearing can contact us on Textphone 08000 855 854.