Help and advice

HM Forces

A Parcelforce Worldwide BFPO service label must be attached to your parcel, plus a customs pack fully completed. The parcel should include:
• Service number, rank and name of individual
• Unit or Regiment
• Operation name (if applicable)
• BFPO number
If the parcel you're sending is meant for someone who is stationed at a BFPO location, but not themselves a member of HM Forces (family for example), the parcel must be addressed C/O ('care of') the name of the serving Forces member.

If the person you are sending to changes units, BFPO will automatically re-direct it to the new unit, at no extra cost. However, we cannot give a guaranteed delivery speed on these services.

The BFPO Enquiries Team can be contacted on 08457 697978 or visit  for more details.

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