Customer Notice: We are currently experiencing unprecedented parcel volumes, whilst keeping our customers and employees safe. We are prioritising parcels with essential food and medical items so there may be a delay in receiving your item. Please visit our website www.parcelforce.com to track your parcel, book a redelivery, pay any customs charges and for service updates. If you still need to contact us, we will endeavour to respond to your query as soon as we can, and we thank you for your patience. Please complete the form below, giving as much detail as possible to help us solve your query. * indicates a required field. Parcel number Title * First name * Surname * Email address * Telephone number * Are you the SenderRecipientOther Parcel delivery address Parcel delivery postcode Reason for contact? * - Select -Where is my parcel from overseas? (International Import)I was expecting my parcel to be delivered today, but I have not yet received it.The PFW driver has not delivered in the time slot allocated to me.How can I arrange a redelivery to a UK address?How can I pay my customs charges?I don’t know my charge reference number and need to pay my customs charges.I missed my delivery and don’t have a card. What can I do?My export parcel has not left the UK yet.I have checked tracking and do not recognise the signature. What should I do?Something else. How can we help you? *