There’s always a lot going on in operations, and that’s why we’ve got a wide range of opportunities available. Below are some of our main roles:
Delivery & Collection Managers
Our Delivery and Collection Managers are responsible for managing up to 50 drivers, to ensure that every day all our parcels get delivered and collected on time. You’ll be working as a key part of the depot management team, looking to constantly improve customer service and efficiency.
Customer Service Managers
Customer Service is at the heart of what we do, and as such you’ll be playing a key role in the organisation, liaising between our customers and operations on a daily basis to ensure we’re delivering on our promises, as well as developing the customer service team to deal with day to day enquiries.
Responsible for one of our depots, you’ll be working closely with your management team to ensure that operational plans are in place to keep the operation running efficiently, while meeting customer expectations, as well as being profit and loss accountable.
With over 400 colleagues, our hubs are a hive of activity, using cutting edge automation to sort and distribute tens of thousands of parcels a night.You’ll be able to get the best out of people while working in a fast paced environment, where meeting the dispatch time is key.
Contact Centre Managers
Managing one of our inbound or outbound call teams, you’ll be strong at motivating your team to help the business meet sales and customer service targets.