Industrial relations in 2019

We have received formal notice from one of our unions, the CWU, that it is calling a ballot for industrial action.

Even if there's a ballot result in favour of industrial action, this doesn't mean that there will be industrial action. We remain committed to the open and constructive talks that we are continuing to have with the CWU, and believe there are no grounds for industrial action. Parcelforce Worldwide works closely with our colleagues and unions and we have a good track record of managing the response to any issues to ensure continuing service for our customers.

We will continue to update our customers if anything changes.