Receiving a parcel

Missed a parcel delivery?

After an initial attempted delivery, we will automatically attempt redelivery on the next working day if we haven’t left your item at your local Post Office or with a neighbour. You can arrange an alternative redelivery or pick up below.

Your options:

  • Have your parcel redelivered to your current address
  • Redelivered to a different address from £5.50
  • Pick up from your local depot at no additional cost
  • Pick up from your local Post Office from £1.00
Arrange redelivery or pickup