The table below shows the current advisory and suspended service changes in place across the UK. These messages are reviewed daily.
Message Status | Issue | Date Raised | Details |
---|
The table below shows the current advisory and suspended service changes in place across the UK. These messages are reviewed daily.
Message Status | Issue | Date Raised | Details |
---|
Please visit parcelforce.com/coronavirus for more information on sending and receiving parcels. Please see below for information on sending to specific countries.
Important Notices:
|
Last updated 17 March 2021
The current COVID-19 pandemic has affected deliveries to all parts of Europe and therefore, in order to keep you up to date with the latest information, changes that affect delivery are covered in the following 4 tables;
Table 1 - These are countries that currently have no service and are completely suspended
Country |
ISO |
Status |
Last Updated |
Ref |
---|---|---|---|---|
Currently, there are no countries with a complete suspension (i.e. no ability to deliver parcels) |
Table 2 - These are countries / areas within countries that are currently suspended on a temporary basis due to COVID-19 (or other localised issues) - deliveries are still being made, but delays can be expected
Country | ISO | Status | Products | Last Changed | Ref |
---|---|---|---|---|---|
Croatia | HR |
Some postcodes have additional delays due to recent Earthquake: 44103 Sisak, 44104 Sisak, 44105 Sisak, 44201 Martinska Ves, 44202 Topolovac, 44203 Gušće, 44210 Sunja, 44272 Lekenik, 44273 Sela, 44250 Petrinja, 44253 Mošćenica, 44400 Glina, 44410 Vrginmost, 44415 Topusko, 44430 Hrvatska Kostajnica, 44440 Dvor, 44450 Hrvatska Dubica. |
ALL | 12 January 2021 | 003 |
Romania | RO |
Areas temporarily closed due to COVID-19 protocols 137325 Motaieni 437210 Petrova 437390 Viseu de Jos |
ALL | 19 January 2021 | 005 |
Table 3 - Countries that are in Lockdown or Specific areas in Lockdown (i.e. deliveries are still taking place but are additionally delayed by increased restrictions)
Country |
ISO |
Status |
Status / Areas Affected |
Last Updated |
Ref |
---|---|---|---|---|---|
Belgium
|
BE
|
National Lockdown
|
Whole Country is in lockdown until 25 April 2021
|
01 April 2021
|
154
|
Czech Republic
|
CZ
|
National Lockdown
|
Whole Country is in lockdown until 12 April 2021
|
01 April 2021
|
144
|
France
|
FR
|
National Lockdown
|
Reinforced measures put in place for whole Country |
04 April 2021
|
143
|
Greece
|
GR
|
National Lockdown
|
Parts of Greece are in lockdown from November 2020 and further harder restrictions were announced on 11 February. it is not clear when lockdown will be lifted.
|
11 February 2021
|
145
|
Latvia
|
LV
|
National Lockdown
|
Whole country is in lockdown until 06 April 2021
|
08 February 2021
|
151
|
Lithuania
|
LT
|
National Lockdown
|
Whole country is in lockdown until 30 April 2021
|
01 April 2021
|
152
|
Malta
|
MT
|
COVID-19 Restrictions
|
Flights to Malta currently severely impacted due to COVID-19
|
18 March 2021
|
158
|
Portugal
|
PT
|
National Lockdown
|
Whole country is in lockdown until 30 January 2021 unless otherwise advised.
|
20 January 2021
|
157
|
Slovakia
|
SK
|
National Lockdown
|
Whole country is in lockdown for 40 days from 20 March 2021
|
19 March 2021
|
139
|
Slovenia
|
SI
|
National Lockdown
|
Whole country is now in lockdown for 30 days (from 18 March 2021)
|
16 March 2021
|
136
|
Table 4 - Countries where there are infrequent delivery services - where Parcelforce has had a reduction in export frequency from a normal higher frequency per week - these destinations remain open and parcels are being delivered.
Country
|
ISO
|
Frequency
|
Ref
|
---|---|---|---|
Albania
|
AL
|
Once a week
|
110
|
Bosnia & Herzegovina
|
BA
|
Once a week
|
110
|
Gibraltar
|
GI
|
Twice a week
|
110
|
Montenegro
|
ME
|
Once a week
|
110
|
Serbia (and Kosovo)
|
RS
|
Once a week
|
110
|
Ukraine
|
UA
|
Once a week
|
110
|
Please visit parcelforce.com/coronavirus for more information on sending and receiving parcels. Please see below for information on sending to specific countries.
Important Notices:
|
The current COVID-19 pandemic has affected deliveries to large parts of the world outside Europe and therefore, in order to keep you up to date with the latest information, changes that affect delivery are covered in the following 3 tables;
Table 1 - These are countries that currently have no service and are completely suspended
Country | ISO | Status | Products | Last Changed | Additional Information | Ref |
---|---|---|---|---|---|---|
Laos | LA | Service Suspended |
globalpriority
globalvalue
|
09 November 2020 | Destination is closed currently. | 147 |
Table 2 - These are countries / areas within countries that are currently suspended on a temporary basis due to COVID-19 (or other localised issues) - new routes are being sought to take globalpriority and globalvalue parcels.
Note: Our globalexpress service is still available to these destinations
Country | ISO | Status | Products | Last Changed | Additional Information | Ref |
---|---|---|---|---|---|---|
Belize | BZ | Service Temporarily Suspended |
globalpriority
globalvalue
|
09 November 2020 | Service is suspended due to carrier issues | 147 |
British Virgin Islands | VG | Service Temporarily Suspended |
globalpriority
globalvalue
|
28 July 2020 | Service is suspended due to carrier issues | 115 |
French Polynesia | PF | Service Temporarily Suspended |
globalpriority
globalvalue
|
17 February 2021 | Service is suspended due to carrier issues | 013 |
Guyana | GY | Service Temporarily Suspended |
globalpriority
globalvalue
|
09 November 2020 | Service is suspended due to carrier issues | 147 |
Haiti | HT | Service Temporarily Suspended |
globalpriority
globalvalue
|
26 March 2020 | Service is suspended due to carrier issues. | 042 |
Israel | IL | Service Temporarily Suspended |
globalpriority
globalvalue
|
12 January 2021 | Israel has extended its lockdown until 22 January 2021 | 002 |
Mongolia | MN | Service Temporarily Suspended |
globalpriority
globalvalue
|
08 June 2020 | Service is suspended due to carrier issues | 021 |
Nicaragua | NI | Service Temporarily Suspended |
globalpriority
globalvalue
|
01 December 2020 | Service is suspended due to carrier issues | 161 |
Samoa | WS | Service Temporarily Suspended |
globalpriority
globalvalue
|
16 March 2021 | Country remains in lockdown until 14 April 2021 | 140 |
St Kitts and Nevis | KN | Service Temporarily Suspended |
globalpriority
globalvalue
|
27 January 2021 | Service is suspended due to carrier issues | 007 |
Table 3 - Countries that are subject to infrequent despatches - parcels are held safely in our hubs until time to despatch - all destinations are open
Note: This table relates to globalpriority and globalvalue services only - globalexpress is not affected
Country | ISO | Frequency | Last Changed | Ref | Additional Information |
---|---|---|---|---|---|
Antigua | AG | Twice a week | 07 January 2021 | - | |
Argentina | AR | Once a week | 07 January 2021 | 110 | |
Bahamas | BS | Once a week | 07 January 2021 | - | |
Barbados | BB | Twice a week | 07 January 2021 | - | |
Belarus | BY | Once a week | 01 July 2020 | 110 | |
Bermuda | BM | Twice a week | 07 January 2021 | - | |
Bolivia | BO | Once a week | 07 January 2021 | - | |
Brazil | BR | Once a week | 07 January 2021 | 110 | |
Cayman Islands | KY | Every 2 weeks | 11 November 2020 | 110 | |
Central African Republic | CF | Once a week | 01 July 2020 | 110 | |
Chile | CL | Twice a week | 01 July 2020 | 110 | |
Cuba | CU | Once a week | 07 January 2021 | - | |
Dominican Republic | DO | Once a week | 07 January 2021 | - | |
Ecuador | EC | Once a week | 07 January 2021 | - | |
India | IN | Twice a week | 01 July 2020 | 110 | |
Grenada | GD | Once a week | 07 January 2021 | - | |
Jamaica | JM | Twice a week | 07 January 2021 | - | |
Kenya | KE | Once a week | 01 July 2020 | 110 | |
Mauritius | MU | Once a week | 18 November 2020 | 110 | |
Pakistan | PK | Once a week | 30 July 2020 | 110 | |
Paraguay | PY | Once a week | 07 January 2021 | - | |
Peru | PE | Once a week | 07 January 2021 | - | |
Russia | RU | Once a week | 01 July 2020 | 110 | |
Samoa | WS | Once a week | 02 November 2020 | 110 | Currently suspended (see Table 2 above) |
Sri Lanka | LK | Once a week | 01 July 2020 | 110 | |
St Kitts & Nevis | KN | Once a week | 07 January 2021 | - | |
St Lucia | LC | Once a week | 07 January 2021 | - | |
Uganda | UG | Once a week | 01 July 2020 | 110 | |
Uruguay | UY | Every 2 weeks | 07 January 2021 | 110 | |
Zambia | ZM | Once a week | 01 July 2020 | 110 |
Australian Post has informed that extreme weather conditions are affecting postal services in the states of New South Wales and Queensland. These weather conditions are causing difficulties in the transportation of mail and parcels via the air and road networks, resulting in delivery delays in both states. Local road closures, safety measures and access issues are also affecting deliveries in flood-affected areas, with limited delivery to the following postcodes:
New South Wales:
2126, 2869, 2877, 2775, 2154, 2839, 2826, 2822, 2829, 2795, 2840, 2818, 2828, 2825, 2750, 2400, 2453, 2751, 2752, 2753, 2756 and 2578.
Queensland:
4213, 4228, 4220, 4223, 4213, 4228, 4220, 4223, 4215, 4217, 4218, 4226, 4270, 4272, 4275, 4210, 4211, 4209, 4212, 4214, 4216, 4470, 4370, 4371, 4372, 4373, 4128, 4270, 4272, 4275, 4500 and 4503.
Furthermore, a number of post offices in the affected areas are closed. These are on top of any COVID restrictions.
An update will be provided once available
The table below shows the current advisory and suspended service changes in place outside the UK. These messages are reviewed daily.
Available |
europriority euroeconomy |
16 February 2021 |
Please be aware that services may be subject to delay in the destination country due to both new customs clearance processes and the ongoing Covid-19 measures. |
Service Temporarily Suspended |
europriorityimport service |
18 January 2021 |
Recent changes in customs clearance processes mean that we continue to implement further system updates to support our europriorityimport service.
Our europriorityimport service will be temporarily unavailable from 18 January 2021 until these updates are completed.
We will keep you updated on the progress of this.
Any existing parcels in our network are being processed as quickly as possible.
Guidance on the required customs data and documentation can be found here.
We apologise for any inconvenience caused. Thank you for your patience and understanding.
|
Advisory |
Return to Sender Process for Account Customers |
16 February 2021 |
We may need to return your parcels for one of the following reasons: (1) Insufficient Customs data and/or export documentation provided. (2) Sending Prohibited or Restricted Goods (3) The item could not be delivered in destination country. |
Imports into the UK
We are processing both GLS and postal imports with traffic flowing in both cases. Whilst there have been some short-term delays, items where duties, taxes and charges need to be paid are being processed through the depot network and recipients will be notified accordingly.
Where import items and in particular GLS imports require customs clearance these are flowing through the network but can be subject to delay due to import documentation requirements.
Update 12/04/21
Indonesian Post have informed us that heavy rain in East Nusa Tenggara Province on Sunday, 4 April 2021 led to floods and landslides which has resulted in all major roads in those areas being inaccessible by road. Delays are therefore to be expected in the following post code areas as from Friday 9th April:
Update 02/03/21
Indonesia Post have informed us that an earthquake struck the Indonesia island of Sulawesi, in particular the areas of Mamuju and Majene. Damage has been quite extensive and service have been affected.
Combined with this event has been heavy and prolonged rain causing flooding to Central Java and West Java all of which has affected the postal operations across the country.
The following postcode areas affected will be delayed until normal service resumes.
Further updates will be made when these become available
010
The following list of countries are those Parcelforce has no current capability to reach, or we have a limited service via globalexpress
Country | ISO | Service Capability | Details |
---|---|---|---|
Afghanistan | AF | No Service except for globalexpress to some locations |
Service is suspended until further notice for our globalpriority and globalvalue services. Parcels should not be accepted and if sent will be returned to sender.
However, Afghanistan currently can be reached via our globalexpress service.
|
Guinea-Bissau | GW | No service | There is currently no service to this country / territory. |
Libya | LY | No Service except for globalexpress to some locations |
Service is suspended until further notice for our globalpriority and globalvalue services. Parcels should not be accepted and if sent will be returned to sender.
However, Libya currently can be reached via our globalexpress service.
|
Somalia | SO | No service | There is currently no service to this country / territory. |
South Sudan | SS | No service | There is currently no service to this country / territory. |
Syria | SY | No service | There is currently no service to this country / territory. |
Ukraine | UA | There is full service to the whole country, except the Crimea region and other Oblasts as shown in the next column |
There are 24 delivery regions in Ukraine (Oblasts) and we are currently unable to deliver to 3 of these;
Donetsk Oblast - postcodes starting 83xxx to 87xxx - including cities of Donetsk and Mariupol
Luhansk Oblast - postcodes starting 91xxx to 94xxx - including cities of Luhansk and Krasnyi Luch
Crimea (annexed by Russia in 2014) - postcodes starting 95xxx to 99xxx - including Simferopol and Sevastopol
The remaining 21 regions are operating normally at the current time with globalpriority delivery times as stated on the worldwide directory page of this website. The worldwide directory can be reached here
|
Venezuela | VE | No service |
Service is suspended until further notice for our globalexpress, globalpriority, globalvalue and globaleconomy services.
Parcels should not be accepted and if sent will be returned to sender by the Venezuelan authorities.
We will remove the suspension when we are able to recommence services.
|
Yemen | YE | No Service except for globalexpress to some locations |
Service is suspended until further notice for our globalpriority and globalvalue services. Parcels should not be accepted and if sent will be returned to sender.
However, Yemen currently can be reached via our globalexpress service.
|