Country |
Issue |
Status |
Last reviewed |
Afghanistan |
No Service except for globalexpress to some locations |
Service is suspended until further notice for our globalpriority and globalvalue services. Parcels should not be accepted and if sent will be returned to sender.
However, Afghanistan currently can be reached via our globalexpress service. |
28th March 2022 |
Antigua |
Infrequent dispatch |
Dispatch is twice a week
|
28th March 2022 |
Argentina |
Infrequent dispatch |
Dispatch is once a week |
28th March 2022 |
Aruba |
Tropical storm |
Aruba Post has informed that a code red tropical storm warning has been in place throughout the island of Aruba since 28th of June 2022. Post Aruba has suspended all postal operations from Wednesday 29th of June. Therefore, delays should be expected for items destined for Aruba until further notice. We continue to work with Post Aruba and will provide an update once the situation has improved. |
1st July 2022 |
Ascension Island & St Helena |
Infrequent dispatch |
Infrequent (The situation is likely to be ongoing until Airport/runway rebuilding work is complete)
|
`13th of May 2022 |
Australia |
Coronavirus/ Airline capacity |
Incident one Australian Post has informed that it has suspended signature on delivery. Delivery will be conducted via limited face-to-face methods in an attempt to reduce the risk of the spread of covid-19.
Incident twoItems destined for Australia are still currently experiencing delays due to ongoing airline capacity issues. We are continuing to work with Australia Post and the airlines to rectify this issue and we will provide an update once the situation has improved.
|
1st July 2022 |
Bahamas |
Infrequent dispatch |
Dispatch is once a week |
28th March 2022 |
Barbados |
Infrequent dispatch |
Dispatch is twice a week |
28th March 2022 |
Belarus |
Infrequent dispatch |
Dispatch is twice a week |
28th March 2022 |
Bermuda |
Infrequent dispatch |
Dispatch is twice a week |
28th March 2022 |
Bolivia |
Infrequent dispatch |
Dispatch is once a week |
28th March 2022 |
Brazil |
Infrequent dispatch |
Dispatch is once a week |
28th March 2022 |
Brunei Darussalam |
Infrequent dispatch |
Dispatch is every 6 weeks |
28th March 2022 |
Central African Republic |
Infrequent dispatch |
Dispatch is once a week |
28th March 2022 |
Chile |
Infrequent dispatch |
Dispatch is twice a week |
28th March 2022 |
China |
coronavirus |
China Post has notified that they are now in the process of clearing the backlog of items currently held up due to quarantine measures at the airports. However, Covid-19 restrictions remain in place in China and continue to directly impact the processing, transiting and delivery of items. Restrictions are particularly impacting Shanghai and Guangzhou. As a result, the post is unable to guarantee compliance with the agreed delivery standards and delays should be expected for items destined for China. We are continuing to work with China post and will provide an update once the situation has improved.
|
1st July 2022 |
Cuba |
Infrequent dispatch |
Dispatch is once a week |
28th March 2022 |
Dominica |
No service |
There is currently no service to this country / territory. |
28th March 2022 |
Dominican Republic |
Infrequent dispatch |
Dispatch is once a week |
28th March 2022 |
Ecuador |
Infrequent dispatch |
Dispatch is once a week |
28th March 2022 |
Ecuador |
Service only available via Globalexpress
|
All remaining services are temporarily suspended due to carrier issues |
5th April 2022 |
El Salvador |
Service Temporarily Suspended for
globalpriority globalvalue
|
Service is suspended due to carrier issues
|
28th March 2022 |
Grand Cayman
|
Service Temporarily Suspended for
globalpriority globalvalue |
Service is suspended due to carrier issues |
28th March 2022 |
Grenada |
Infrequent dispatch |
Dispatch is once a week |
28th March 2022 |
Guinea-Bissau |
No service |
There is currently no service to this country / territory |
28th March 2022 |
Guyana |
Infrequent dispatch |
Dispatch is once a week |
28th March 2022 |
India |
Infrequent dispatch |
Dispatch is three times a week |
28th March 2022 |
India |
Coronavirus |
India Post has updated that the situation remains the same and restrictions have been reintroduced due to the current COVID-19 situation. India Post continues to accept inbound international mail but cannot guarantee the delivery standard. |
8th Dec 2021 |
Indonesia |
Coronavirus |
Indonesian Post has updated that the covid-19 situation in Indonesia has improved. However, there are still limited flights outside of Java Island and as a result, the post is still not able to meet delivery standards until further notice. |
29th June 2022 |
Israel |
Coronavirus |
Israeli Post has updated that that mail distribution and collection in the south/centre of the country are no longer subject to interruptions and delays as a result of the security situation. However, the health restrictions communicated previously are still in place and will continue to affect the processing and delivery of items until further notice. |
7th April 2022 |
Jamaica |
IT Issue |
Incident one Jamaica Post has informed that their international mail processing centre has been experiencing IT issues affecting connectivity and customs-related procedures, since 25 April 2022 which has prevented the processing of International Mail. As a result, delays should be expected to items destined for Jamaica. An update will be provided once this becomes available.
|
13th May 2022 |
Jamaica |
Infrequent dispatch |
Dispatch is twice a week |
28th March 2022 |
Japan |
Airline capacity |
We continue to work with our airline and in country partners across the globe to maintain services. All export routes remain open and Parcelforce are continuing to accept, process and transport mail out of the UK for delivery across the globe. The current closure of airspace over Russia, Ukraine and Moldova, is affecting the normal routes of some airlines flying between the UK and destinations including Japan. We’re advised by our Japanese airline partners that because of longer routes / fuel costs there is currently reduced air capacity for cargo including mail items. As a result, we are continuing to accept and process items for Japan whilst working on alternative transit routes where necessary. However, customers are advised that delays may be experienced for items destined for Japan. |
15th June 2022 |
Kenya |
Infrequent dispatch |
Dispatch is once a week |
28th March 2022 |
Kiribati |
Service Temporarily Suspended for
globalpriority globalvalue |
Service is suspended due to carrier issues
All remaining services will take 2-3 months to arrive
|
28th March 2022 |
Laos |
Infrequent dispatch |
Dispatch is twice a week |
28th March 2022 |
Libya |
No Service except for globalexpress to some locations |
Service is suspended until further notice for our globalpriority and globalvalue services. Parcels should not be accepted and if sent will be returned to sender.
However, Libya currently can be reached via our globalexpress service. |
28th March 2022 |
Macao |
Coronavirus |
Macao Post has informed that they have now resumed delivery of globalpriority items. However, the delivery of globaleconomy and globalvalue items remains suspended until further notice. |
1st July 2022 |
Malaysia |
Coronavirus |
Post Malaysia has updated that COVID-19 prevention measures are still being enforced. Selected Malaysia Post office outlets are temporarily closed owing to COVID-19 control and preventative measures, while others are open as usual. As result, the Post is unable to guarantee compliance with the agreed delivery standards. |
6th April 2022 |
Mauritius |
Infrequent dispatch |
Dispatch is once a week |
28th March 2022 |
Nauru |
Service Temporarily Suspended for
globalpriority globalvalue |
Service is suspended due to carrier issues |
28th March 2022 |
New Caledonia |
Airline capacity Issues |
New Caledonia Post has updated that they are currently experiencing airline capacity issues which as a result is increasing transportation times. Therefore, delays should be expected for items destined for New Caledonia. We will provide an update as soon as this is available. |
9th June 2022 |
New Zealand |
Delivery delays |
New Zealand post have updated that due to ongoing covid-19 staff shortages, items destined for New Zealand are currently experiencing delays of up to 5 days. We are continuing to work with New Zealand Post and will provide an update once the situation has improved.
|
17th June 2022 |
Pakistan |
Infrequent dispatch |
Dispatch is once a week |
28th March 2022 |
Panama |
Coronavirus |
Panama Post has updated that all of their processing facilities are operating under normal working hours but subject to special measures established by the Ministry of Health of Panama. As result it is unable to guarantee delivery standards until further notice. |
28th April 2022 |
Paraguay |
Infrequent dispatch |
Dispatch is once a week |
28th March 2022 |
Samoa |
Infrequent dispatch |
Dispatch is once a week |
28th March 2022 |
Singapore |
Coronavirus |
Singapore post has updated that restrictions remain in place to limit spread of COVID-19 and signatures are not collected at delivery. Items of letter box size will be deposited in letter box, and items larger than letter-box size will be delivered to parcel locker stations, post offices or collection points. |
3rd March 2022 |
Somalia |
No service |
There is currently no service to this country / territory. |
28th March 2022 |
South Africa |
Office of Exchange Relocation |
South African Post has informed that the post is currently relocating its Johannesburg office of exchange. This relocation will impact the processing of items and therefore delays should be expected for items destined for South Africa until further notice. An update will be provided as soon as it is available.
|
31st May 2022 |
South Sudan |
No service |
There is currently no service to this country / territory. |
28th March 2022 |
Sri Lanka |
Infrequent dispatch |
Dispatch is once a week |
28th March 2022 |
Sri Lanka |
Coronavirus restrictions |
Sri Lankan Post has updated that the restrictions previously declared in October 2021 remains applicable. In addition, current fuel and power shortages are also affecting mail transportation as well as power supply interruptions. As result, the Post is still unable to guarantee compliance with delivery standards for all mail types. |
20th April 2022 |
St Kitts & Nevis |
Infrequent dispatch |
Dispatch is once a week |
28th March 2022 |
St Lucia |
Infrequent dispatch |
Dispatch is once a week |
28th March 2022 |
St Vincent & The Grenadines |
No service |
There is currently no service to this country / territory. |
28th March 2022 |
Syria |
No service |
There is currently no service to this country / territory. |
28th March 2022 |
Thailand |
Coronavirus |
Thailand Post has updated that the state of emergency in Thailand has been extended to at least until 31 May 2022. The Post still has to comply with restrictions and safety guidelines which may impact on mail processing for international items. As result, Thailand Post is unable to comply with the agreed standards with force majeure to quality of service continue to apply on all mail types until further notice. |
1st April 2022 |
Tuvalu |
Service Temporarily Suspended for
globalpriority globalvalue |
Service is suspended due to carrier issues
Remaining services will take 2-3 months to arrive
|
28th March 2022 |
Uganda |
Infrequent Dispatch |
Dispatch is once a week |
28th March 2022 |
Uruguay |
Infrequent Dispatch |
Dispatch is once every two weeks |
28th March 2022 |
Venezuela |
Infrequent Dispatch |
Dispatch is once every two weeks |
28th March 2022 |
Vietnam |
Coronavirus |
The designated operator of Vietnam, VNPost, has informed that its operations are currently disrupted by a large number of employees having contracted COVID-19. As a result, until further notice, the processing and delivery of all types of inbound and outbound mail will be impacted. An update will be provided once available. |
28th February 2022 |
Yemen |
No Service except for globalexpress to some locations |
Service is suspended until further notice for our globalpriority and globalvalue services. Parcels should not be accepted and if sent will be returned to sender.
However, Yemen currently can be reached via our globalexpress service. |
28th March 2022 |
Zambia |
Infrequent dispatch |
Dispatch is once a week |
28th March 2022 |