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If you have a query or would like to give us some feedback, you can contact us by e-mail or by phone:
You may find that our Frequently Asked Questions pages can answer your query, however if you would like to send us an email we will endeavour to respond to your enquiry as soon as possible.
- If you are a regular parcel sender and would like to enquire about special rates which are available for our account customers, please complete the short form and we will contact you.
Our Customer Service Advisors are available 8.00am - 7.00pm Monday to Friday, 8.30am - 5.00pm on Saturday and 9.00am - 5.00pm on Sundays excluding UK Public and Bank Holidays.
You can phone our Customer Service team on 03448 00 44 66, calls are charged at national rates.
- If you can make your enquiry in 140 characters or less, contact us on Twitter and we'll tweet back with the answer to your question.
For Welsh speaking customers:
- Gall cwsmeriaid sy’n siarad Cymraeg gysylltu â ni ar 0344 800 5550
For customers with impaired hearing:
- Contact us on Textphone 08000 855 854