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  2. Information to support your parcel sending requirements

Information to support your parcel sending requirements

 

The information on this page will support you with your parcel sending requirements. However, if there is anything else you would like to know in more detail please speak  to your Parcelforce Worldwide Account Manager. 

Conditions of Carriage

Our latest Conditions of Carriage can be found here.

Pricing & surcharges

Information about additional services and surcharges, including fuel and zonal

Parcel guidelines

Packaging, how to measure parcels and maximum weights and sizes

Prohibitions & restrictions

Prohibited and restricted items for account customers

Compensation

Compensation, refunds for delay, delivery speed guarantee delivery exceptions

Sending in the UK

Range of UK services for account customers with delivery from next day

International delivery

Range of international services, country guides and exporting/importing guidance

Tracking & reporting

Dashboard, delivery notifications, My Parcel Live and Parcelforce app

Useful guides

Including UK & international services, Pricing and Conditions of carriage

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