Country |
Issue |
Status |
Last reviewed |
Ascension Island |
No Service |
There is currently no service to this country / territory. |
6th January 2025 |
Afghanistan |
No Service except for globalexpress to some locations |
There is currently no route to Afghanistan as carriers have cancelled flights since Monday 16th August 2021.
However, Afghanistan currently can be reached via our globalexpress service. |
6th January 2025 |
Canada |
Overtime Ban |
Canada Post have informed us that they have received notice from the Canadian Union of Postal Workers (CUPW) indicating that they have commenced a nationwide overtime ban for employees as of today, Friday 23-May-2025, 12:00 a.m. local time.
The duration of the overtime ban is currently unknown at this stage. At this time, ParcelForce is continuing to despatch to Canada and Canada Post are continuing to operate but customers may experience delivery delays.
The situation is fluid, and we are in regular communication with Canada Post. We will update further on this as soon as we can.
ParcelForce Worldwide also continue to despatch globalexpress items to Canada and as these are delivered by another provider are not impacted by the overtime ban effecting Canada Post.
|
23rd May 2025 |
Chile |
Security Accreditation |
Chile Post have informed us that due to issues with the General Directorate of Civil Aviation Authority Accreditation they are currently unable to process any Import or Export mail as of the 28th of May 2025.
Delays are expected until further notice and an update will be provided once the issue is resolved.
|
9th June 2025 |
Colombia |
Handover Delays |
There are currently delays locally in Columbia due to an ongoing handover issue in the country with no end date at present. We will update once the situation improves. |
13th March 2025 |
Democratic Republic of Congo |
Armed Conflict |
The Democratic Republic of Congo Post have informed us that due to the ongoing conflict in the east of the country, postal operations are severely disrupted with North Kivu, South Kivu and Ituri impacted.
Mail movement is severely impacted and this has led to considerable delays. The post have implemented temporary suspensions in the processing of all mail while it is actively exploring alternative solutions.
|
18th March 2025 |
Dominica |
Routing |
Dispatch to Dominica is now more frequent however due to current routing it may take slightly longer for items to arrive.
|
6th January 2025 |
Grenada |
Industrial Action |
Grenada Post have informed us that staff members at the office of exchange have begun industrial action, effective from the 26th May 2025.
The Postal Corporation will continue to accept all international mail and continue to a provide delivery service making every effort to minimize service disruptions.
However, delays may be experienced in the processing and delivery of mail and parcels until the industrial action ends.
|
28th May 2025 |
Guinea-Bissau |
Infrequent Dispatch |
Dispatch is infrequent and therefore longer transit times should be expected |
6th January 2025 |
Guyana |
Infrequent Dispatch |
Dispatch is twice a week |
6th January 2025 |
Haiti |
Service Suspension |
Due to the situation in the region currently and a number of flight cancellations we are not currently able to accept traffic for this destination.
Any items already posted and in the pipeline will be returned to sender.
|
6th January 2025 |
Iran |
Security Situation |
Iran Post have informed us that all international airmail services have been suspended following the airstrike on the 13th June 2025.
All ParcelForce services to Iran were suspended from 7pm on the 19th June 2025 until further notice.
The situation is fluid and we will continue to provide further updates as we receive them.
|
20th June 2025 |
Japan |
Earthquake |
Japan Post have updated that the situation has now improved after the impact of the earthquake in January but there is still a lot of rubble in certain areas which continues to effect their operation.
The postcode areas which remain affected are 9270000 – 9289999 and delays may be experienced as result.
|
13th February 2025 |
Kiribati |
Infrequent Despatch
|
Please note this service is infrequent and therefore customers should expect items to take between 2-3 months to reach their final destination.
|
6th January 2025 |
Laos |
Infrequent Dispatch |
Infrequent Dispatch Dispatch is twice a week
|
6th January 2025 |
Morocco |
Import Warehouse Fire |
Moroccan Post have informed us that due to a fire at an Import warehouse at the Airport on the 27th March 2025 delays are expected in the processing and delivery of inbound items until the situation returns to normal. |
8th April 2025 |
Niue |
Service Availability |
We are no longer able to offer a Globalpriority service to Niue |
13th July 2023 |
Panama |
Public Protest |
Panama Post have informed us that public protests are resulting in road closures across the country and are currently causing delays in the distribution and delivery of postal items. |
8th May 2025 |
Somalia |
No Service |
There is currently no service to this country / territory. |
28th March 2022 |
South Africa |
Delays |
Please note that customers currently using our services to South Africa may experience delays. We are continuing to export as normal however are aware of extended processing times locally at present. We will provide further updates as they become available. |
6th January 2025 |
South Sudan |
No Service |
There is currently no service to this country / territory. |
28th March 2022 |
St Helena |
No Service |
There is currently no service to this country / territory. |
15th May 2024 |
St Vincent & The Grenadines |
Infrequent Dispatch |
Dispatch is once a week |
6th January 2025 |
Syria |
No Service |
There is currently no service to this country / territory. |
28th March 2022 |
Vanuatu |
Earthquake |
Vanuatu Post have informed us that a 7.3-magnitude earthquake hit the country on 17 December 2024, disrupting Internet connectivity and flights.
The event has caused significant structural concerns at the Vanuatu Post Limited building and airports are temporarily closed for repairs with road access to international seaports blocked by landslides.
As Internet connectivity and electricity are currently down, processing and delivery delay can be expected until the situation recovers.
|
6th January 2025 |
Yemen |
No Service except for globalexpress to some locations |
Service is suspended until further notice for our globalpriority and globalvalue services. Parcels should not be accepted and if sent will be returned to sender.
However, Yemen currently can be reached via our globalexpress service. |
28th March 2022 |