Country |
Issue |
Status |
Last reviewed |
Afghanistan |
No Service except for globalexpress to some locations |
Service is suspended until further notice for our globalpriority and globalvalue services. Parcels should not be accepted and if sent will be returned to sender.
However, Afghanistan currently can be reached via our globalexpress service. |
28th March 2022 |
Antigua |
Infrequent dispatch |
Dispatch is twice a week
|
28th March 2022 |
Aruba |
Fire damage |
Aruba Post has informed that there was a fire at the international mail processing centre in Oranjestad during the night of 9 December and the early morning of 10 December 2022.
As a result of the fire and damage, the building has been temporarily closed and will not be operational for several days. Items destined for Aruba may be delayed during this period as a result.
|
13th December 2022 |
Ascension Island & St Helena |
Infrequent dispatch |
Infrequent (The situation is likely to be ongoing until Airport/runway rebuilding work is complete)
|
`7th December 2022 |
Australia |
Airline capacity |
The movement of items into Australia continues to be subject to airfreight supply and performance difficulties which is resulting in the delivery standards currently being outside the current advertised delivery specification. Parcelforce continue to work to find alternate capacity and on work on short term performance improvement activities.
|
27th October 2022 |
Bahamas |
Infrequent dispatch |
Dispatch is once a week |
17th January 2023 |
Barbados |
Infrequent dispatch |
Dispatch is twice a week |
17th January 2023 |
Belarus |
Infrequent dispatch |
Dispatch is once a week via a transit destination therefore longer transit times should be expected |
17th January 2023 |
Bermuda |
Infrequent dispatch |
Dispatch is twice a week |
17th January 2023 |
Bolivia |
Infrequent dispatch |
Dispatch is once a week |
17th January 2023 |
Brunei Darussalam |
Infrequent dispatch |
Dispatch is every 6 weeks |
28th March 2022 |
China |
Operational delays |
Items destined for China may still be experiencing delays due to operational delays within China. We are continuing to work with China post and will provide an update once the situation has improved.
|
28th October 2022 |
Cuba |
Infrequent dispatch |
Dispatch is once a week |
17th January 2023 |
Dominica |
Infrequent dispatch |
Dispatch to Dominica is made via sea and therefore longer transit times should be expected |
20th July 2022 |
Ecuador |
Service only available via Globalexpress
|
All remaining services are temporarily suspended due to carrier issues |
5th April 2022 |
El Salvador |
Storm Julia |
El Salvador Post has informed that the heavy rainful has ceased and postal operations have resumed as normal. |
15th November 2022 |
Grenada |
Infrequent dispatch |
Dispatch is once a week |
17th January 2023 |
Guatemala |
Delays |
Due to a carrier backlog at the Transit hub, Guatemala Post have advised that journey time to Guatemala may be extended, and customers may experience delays. |
19th October 2022 |
Guinea-Bissau |
No service |
There is currently no service to this country / territory |
28th March 2022 |
Guyana |
Infrequent dispatch |
Dispatch is once a week |
17th January 2023 |
Jamaica |
Infrequent dispatch |
Dispatch is twice a week |
17th January 2023 |
Kiribati |
Service Temporarily Suspended for
globalpriority globalvalue |
Service is suspended due to carrier issues
All remaining services will take 2-3 months to arrive
|
28th March 2022 |
Laos |
Infrequent dispatch |
Dispatch is twice a week |
17th January 2023 |
Libya |
No Service except for globalexpress to some locations |
Service is suspended until further notice for our globalpriority and globalvalue services. Parcels should not be accepted and if sent will be returned to sender.
However, Libya currently can be reached via our globalexpress service. |
28th March 2022 |
Macao |
Coronavirus |
Macao Post have advised that the situation regarding Coronavirus has improved and postal operations have returned to normal. |
17th January 2023 |
Malaysia |
Coronavirus |
Incident one Post Malaysia has updated that both Covid-19 prevention measures and the impacts of the heavy rainful have now ceased. All operations within Post Malaysia have now resumed.
|
6th January 2023 |
Malawi |
Cyclone Freddy |
Malawi Post have advised that Cyclone Freddy has hit the Southern Region with very strong winds, floods and landslides. Many businesses have closed and infrastructure has been severely affected. A situation of force majeure has been declared and delays are to be expected throughout this period |
16th March 2023 |
Mauritius |
Infrequent dispatch
|
Dispatch is once a week
|
28th February 2023 |
New Zealand |
Torrential Rain
Cyclone
|
Incident one NZ Post have informed us that torrential rain across the Auckland region has caused widespread flooding. The severe weather conditions in Auckland and surrounding regions are affecting the delivery and collection of all mail items and a state of emergency has been declared. Further weather-related disruption is expected in the coming days.
All international inbound/outbound mail handling and processing is affected as extreme flooding and road closures into and out of Auckland have impacted NZ Post’s ability to transport mail and complete deliveries in many areas. As a result, delays should be expected.
Incident two NZ Post have informed us that a national state of emergency was lifted on the 3rd March with a number of areas now in the recovery stage. Local states of emergency were lifted in the Hawkes Bay and Tairawhiti regions on the 14th March however infrastructure damage remains and this will impact NZ Post’s ability to transport mail and complete deliveries in some areas. As a result, delays may still be experienced
|
23rd March 2023 |
Panama |
Coronavirus |
Panama Post has updated that all of their processing facilities are operating under normal working hours but subject to special measures established by the Ministry of Health of Panama. As result it is unable to guarantee delivery standards until further notice. |
28th April 2022 |
Paraguay |
Infrequent dispatch |
Dispatch is once a week |
17th January 2023 |
Peru |
State of emergency |
Peruvian Post has informed that their postal services may be disrupted due to civil unrest and protests since the 7th December. The unrest has disrupted transportation and access to certain areas. As a result delays may be experienced during this period.Peruvian Post has informed that the Government has declared a state of |
27th January 2023 |
Samoa |
Infrequent dispatch |
Dispatch is once a week |
17th January 2023 |
Singapore |
Coronavirus |
Singapore post has updated that restrictions remain in place to limit spread of COVID-19 and signatures are not collected at delivery. Items of letter box size will be deposited in letter box, and items larger than letter-box size will be delivered to parcel locker stations, post offices or collection points. |
3rd March 2022 |
Somalia |
No service |
There is currently no service to this country / territory. |
28th March 2022 |
South Sudan |
No service |
There is currently no service to this country / territory. |
28th March 2022 |
St Kitts & Nevis |
Infrequent dispatch |
Dispatch is once a week |
17th January 2023 |
St Lucia |
Infrequent dispatch |
Dispatch is twice a week |
17th January 2023 |
St Vincent & The Grenadines |
Infrequent dispatch |
Dispatch is once a week |
17th January 2023 |
Syria |
No service |
There is currently no service to this country / territory. |
28th March 2022 |
Tuvalu |
Service Temporarily Suspended for
globalpriority globalvalue |
Service is suspended due to carrier issues
Remaining services will take 2-3 months to arrive
|
28th March 2022 |
Uruguay |
Infrequent Dispatch |
Dispatch is once per week |
17th January 2023 |
USA |
Winter storm |
USPS has advised that mail operations have resumed following the snow storm. Some delivery delays may still be experienced due to local conditions. |
9th February 2023 |
Vanuatu |
Cyclone |
Vanuatu Post have advised that a State of Emergency has been declared for the whole country in the wake of two cyclones which have struck the country. The state of emergency is expected to last for at least 6 months. Postal operations will continue throughout by delays should be expected |
9th March 2023 |
Venezuela |
Infrequent Dispatch |
Dispatch is once a week |
17th January 2023 |
Yemen |
No Service except for globalexpress to some locations |
Service is suspended until further notice for our globalpriority and globalvalue services. Parcels should not be accepted and if sent will be returned to sender.
However, Yemen currently can be reached via our globalexpress service. |
28th March 2022 |