Service Updates

UK

All our drivers are out collecting and delivering as normal today

Service Issues:

Deliveries 14th Dec 2018

Last updated 7:00 Sun. 16th Dec.

All our drivers are out delivering and collecting as normal.
Despite industrial action on Isle of Man today and tomorrow we don’t expect disruption to our parcel services to the Island.

International

We are currently delivering parcels to more than 240 international destinations. If there are any service issues, they appear below;

Service Issues:

Belgium - Strike Action

Last updated 7:00 Sun. 16th Dec.

A National strike is planned for Friday 14th December in Belgium.

As result, road traffic, mail and parcel delivery delay is expected in Belgium and mail transit through Belgium with likely delay of 24 hour

Further updates will be given when these become available.

Brazil - Customs

Last updated 7:00 Sun. 16th Dec.

Update: 24th May 2018

Delays into Brazil due to volume and customs issues have persisted since October 2017. Delays in handing over have been resolved, but normal service has not yet resumed.

Our globalpriority and globalvalue products continue to be affected, however, our globalexpress product is working normally as an alternative product.

As always, further updates will be made when these become available.

Canada - Operational Delays

Last updated 7:00 Sun. 16th Dec.

Canadian postal workers have returned to work following earlier strike action and extra resources have been brought in to clear any backlogs of parcels. globalpriority and globalvalue parcels to Canada may still be subject to delay.

Our globalexpress service remains unaffected and can be used should this be necessary.

Further updates will be made when these become available.

Nicaragua - Carrier Issues

Last updated 7:00 Sun. 16th Dec.

A carrier embargo has temporary ceased mail & parcel flights to Nicaragua (MGA - Managua) until 16th January 2019.

We will continue to accept mail & parcel mailing for Nicaragua at present to be held in our network, whilst we look for alternative suppliers.

As a result, delays can be expected until the alternative routing is identified.

Further updates will be given when these become available.

Russia - Operational Delays

Last updated 7:00 Sun. 16th Dec.

We are currently experiencing some delays to Global Priority and Global Value to Russia due to operational delays at Moscow airport. While we are still accepting parcels and will be utilising alternative entry point parcels may be subject to delay.
This issue also affects destinations where items are transited via Russia namely: Kyrgyzstan, Mongolia, Tajikistan, Turkmenistan and Uzbekistan

South Africa & Namibia - Operational Delays

Last updated 7:00 Sun. 16th Dec.

Update: 13th September 2018

South Africa continues to have extremely long delays in processing import parcels and currently remains in a state of being substantially delayed. Current estimates are that processing is taking longer than 2 weeks and in some cases for some products as long as 5 weeks. Therefore, all services to South Africa are subject to severe delays affecting our globalvalue and globalpriority services. This situation has been compounded by new strike action which recommenced in early September and is planned to last for an indefinite length of time.

This also affects delivery of parcels to neighbouring Namibia.

Our globalexpress service remains unaffected; Further updates will be posted when these become available.

Further updates will be provided when they become available.

Ukraine - Martial Law

Last updated 7:00 Sun. 16th Dec.

Ukraine Post has informed us that the Ukrainian Parliament has imposed Martial Law for 30 days from 28 November to 26 December 2018 across 10 of the Oblasts (province / region);

  • Vinnytsia Oblast
  • Luhansk Oblast
  • Donetsk Oblast
  • Zaporizhzhia Oblast
  • Mykplayiv Oblast
  • Odessa Oblast
  • Sumy Oblast
  • Chernihiv Oblast
  • Kharkiv Oblast
  • Kherson Oblast

Ukrposhta will continue normal operations, throughout the territory controlled by the Ukrainian Government but it is possible there will be some delays during this period.

Further updates will be given when these become available.

Countries we do not currently deliver to

Afghanistan - No service except GX

Last updated 7:00 Sun. 16th Dec.

Service is suspended until further notice for our globalpriority and globalvalue services. Parcels should not be accepted and if sent will be returned to sender.

However, Afghanistan currently can be reached via our globalexpress service.

Guatemala - No service except GX

Last updated 7:00 Sun. 16th Dec.

Service is suspended until further notice for our globalpriority and globalvalue services. Parcels should not be accepted and if sent will be returned to sender.

However, Guatemala currently can be reached via our globalexpress service.

Guinea-Bissau

Last updated 7:00 Sun. 16th Dec.

There is currently no service to this country / territory.

Ivory Coast - Partially suspended

Last updated 7:00 Sun. 16th Dec.

There are 14 delivery districts within Cote D'Ivoire (Ivory Coast) and we are currently unable to deliver to 3 of these;

  • Bouake - including regions: Gbeke and Hambol
  • Korhogo - including regions: Bagoue, Poro and Tchologo
  • Odienne - including regions: Folon and Kabadougou

The remaining 11 districts, including Abidjan (capital) are operating normally at the current time with globalpriority delivery times as stated on the worldwide directory page of this website. The worldwide directory can be reached at:  https://www.parcelforce.com/worldwide-directory

Libya - No service except GX

Last updated 7:00 Sun. 16th Dec.

Service is suspended until further notice for our globalpriority and globalvalue services. Parcels should not be accepted and if sent will be returned to sender.

However, Libya currently can be reached via our globalexpress service.

Somalia

Last updated 7:00 Sun. 16th Dec.

There is currently no service to this country / territory.

Syria

Last updated 7:00 Sun. 16th Dec.

There is currently no service to this country / territory.

Ukraine - Partially suspended

Last updated 7:00 Sun. 16th Dec.

There are 24 delivery regions in Ukraine (Oblasts) and we are currently unable to deliver to 3 of these;

  • Donetsk Oblast - postcodes starting 83xxx to 87xxx - including cities of Donetsk and Mariupol
  • Luhansk Oblast - postcodes starting 91xxx to 94xxx - including cities of Luhansk and Krasnyi Luch
  • Crimea (annexed by Russia in 2014) - postcodes starting 95xxx to 99xxx - including Simferopol and Sevastopol

The remaining 21 regions are operating normally at the current time with globalpriority delivery times as stated on the worldwide directory page of this website. The worldwide directory can be reached at:  https://www.parcelforce.com/worldwide-directory

Venezuela - No service except GX

Last updated 7:00 Sun. 16th Dec.

Service is suspended until further notice for our globalpriority and globalvalue services. Parcels should not be accepted and if sent will be returned to sender.

However, Venezuela currently can be reached via our globalexpress service.

Yemen - No service except GX

Last updated 7:00 Sun. 16th Dec.

Service is suspended until further notice for our globalpriority and globalvalue services. Parcels should not be accepted and if sent will be returned to sender.

However, Yemen currently can be reached via our globalexpress service.