Service Updates

UK

All our drivers are out collecting and delivering as normal today. Any service issues will be detailed below.

Service Issues:

Flooding - Northern and South Central England

Last updated today at 13:41

Service Update Friday 15th November

Continued heavy rain overnight has led to 122 Flood warnings being issued by the Environmental Agency across England today. 

There are numerous road closures across widespread areas including Cambridgeshire, Derbyshire, Gloucestershire, Herefordshire, Humberside, Leicestershire, Lincolnshire, Northants, Nottinghamshire, Shropshire, Staffordshire, Warwickshire, Worcestershire and South Yorkshire. 

Update: 1:40pm

The following postcode areas are currently affected:

  • DE4, DE6, DE45, DE55-56, DE72
  • DN1-12, DN14-22, DN31-41, DN55
  • HD1-HD9
  • NG10-11, NG17-25
  • S1-14, S17-18, S25-26, S32-33, S35-36, S40-45, S49, S60-66, S70-75, S80-81, S96-98
  • WF1-17

All of our drivers are out as normal and will deliver where it is safe to do so.

Further updates will be posted when these become available.

International

We are currently delivering parcels to more than 240 international destinations. If there are any service issues, they appear below;

Service Issues:

Australia - Bush Fires

Last updated today at 7:00

Australia Post has informed us that bushfires across parts of New South Wales are affecting the collection and delivery of parcels in particular within the following postcode areas;

  • 2424, 2427-2430, 2443 & 2446

This will also impact on mail flows into and out of Australia, due to difficulties in transporting mail to and from the above areas.

We have no indication of the likely delay or duration at present, but will update when these become available.

Brazil - Customs Delays

Last updated today at 7:00

Update: 21 March 2019

Delays into Brazil due to customs checking issues have continue to persist since October 2017. Prior delays were resolved in 2018, but normal service has not yet resumed.

Our globalpriority and globalvalue products continue to be affected, however, our globalexpress product is working normally as an alternative product.

As always, further updates will be made when these become available.

Channel Islands - Weather Disruption

Last updated today at 7:00

There are currently issues regarding shipping movement from UK to Channel Islands with up to a 24 hour delay in place currently whilst adverse weather persists in the English Channel.

We will provide further updates when these become available. 

 

Chile - Civil Unrest

Last updated today at 7:00

Update: 14 November 2019

Chilean Post has confirmed that due to Social and Political unrest since Sunday, 20 October 2019, they continue to experience delays in the processing and delivery of inbound parcel items.

Chilean Post is making every effort to return to normal operational as soon as possible, however, delivery delays can be expected. 

There is no indication on the duration of delay at present and the Post will provide further updates when more information becomes available

Hong Kong - Public Protests

Last updated today at 7:00

Hong Kong Post have advised that a series of public events, resulting in blockage of the streets and transportation network of major areas of Hong Kong since Friday 8 November 2019, are seriously affecting the processing and delivery of all inbound parcels and EMS items. 

The disruption is expected to continue for a number of days. We will provide further updates when these become available.

Israel - Security Delays

Last updated today at 7:00

Israel Post have informed us that they have concerns in Southern and Central Israel, where parcel movements have experienced interruptions due to the current security situation.

There is no clear indication on how long these delays or interruptions to delivery patterns will go on for, so it is expected that short term delays will be experienced until the service returns to normal.

We will update when these become available.  

Malaysia - Operational Issues

Last updated today at 7:00

Malaysia Post has informed us that they have experienced service disruption within their internal IT systems. The disruption has affected their ability to process and move parcels across their network and this will inevitably cause delays to the delivery of parcels across the country. The situation is being addressed and is likely to return to normal soon.

Further updates will be given when these become available.

Saudi Arabia - Customs Delays

Last updated today at 7:00

Our delivery partner have advised us that on the globalexpress service, Saudi customs have increased inspections on all shipments through the Dammam gateway (KFIA) and the Batha border and causeway. This has meant that they are unable to provide a confirmed transit time for destinations in that country. Therefore we have to suspend the service guarantee until we are advised otherwise. 

An update will be provided when further information has been made available. 

South Africa & Namibia - Operational Delays

Last updated today at 7:00

Update: 12 August 2019

Although the situation in South Africa (and indirectly Namibia) has improved during the past few months, there continues to be delays on parcels of up to 15 days on parcels being delivered to South Africa addresses and 20 days for Namibia.

We continue to monitor the situation and will update when the situation changes. 

 

Countries we do not currently deliver to

Afghanistan - No service except GX

Last updated today at 7:00

Service is suspended until further notice for our globalpriority and globalvalue services. Parcels should not be accepted and if sent will be returned to sender.

However, Afghanistan currently can be reached via our globalexpress service.

Guinea-Bissau

Last updated today at 7:00

There is currently no service to this country / territory.

Ivory Coast - Partially suspended

Last updated today at 7:00

There are 14 delivery districts within Cote D'Ivoire (Ivory Coast) and we are currently unable to deliver to 3 of these;

  • Bouake - including regions: Gbeke and Hambol
  • Korhogo - including regions: Bagoue, Poro and Tchologo
  • Odienne - including regions: Folon and Kabadougou

The remaining 11 districts, including Abidjan (capital) are operating normally at the current time with globalpriority delivery times as stated on the worldwide directory page of this website. The worldwide directory can be reached at:  https://www.parcelforce.com/worldwide-directory

Libya - No service except GX

Last updated today at 7:00

Service is suspended until further notice for our globalpriority and globalvalue services. Parcels should not be accepted and if sent will be returned to sender.

However, Libya currently can be reached via our globalexpress service.

Somalia

Last updated today at 7:00

There is currently no service to this country / territory.

Syria

Last updated today at 7:00

There is currently no service to this country / territory.

Ukraine - Partially suspended

Last updated today at 7:00

There are 24 delivery regions in Ukraine (Oblasts) and we are currently unable to deliver to 3 of these;

  • Donetsk Oblast - postcodes starting 83xxx to 87xxx - including cities of Donetsk and Mariupol
  • Luhansk Oblast - postcodes starting 91xxx to 94xxx - including cities of Luhansk and Krasnyi Luch
  • Crimea (annexed by Russia in 2014) - postcodes starting 95xxx to 99xxx - including Simferopol and Sevastopol

The remaining 21 regions are operating normally at the current time with globalpriority delivery times as stated on the worldwide directory page of this website. The worldwide directory can be reached at:  https://www.parcelforce.com/worldwide-directory

Venezuela

Last updated today at 7:00

Service is suspended until further notice for our globalexpress, globalpriority, globalvalue and globaleconomy services.

Parcels should not be accepted and if sent will be returned to sender.

We will remove the suspension when we are able to recommence services with Venezuela.

 

Yemen - No service except GX

Last updated today at 7:00

Service is suspended until further notice for our globalpriority and globalvalue services. Parcels should not be accepted and if sent will be returned to sender.

However, Yemen currently can be reached via our globalexpress service.