Parcelforce & Royal Mail: An account with the best of two brands
Parcelforce and Royal Mail are combining their networks and updating your account experience so you can get the best of both brands. Find out how to access your account below.
Not an account customer?
You can now log in and track orders, pay fees and return items on the Royal Mail website. Simply use your existing Parcelforce or Royal Mail log in details to log in here.
Following our successful migration to Royal Mail Click & Drop and the decommissioning of WDMO, access to the PFW.com login will be removed on 26 May 2026.
For guidance on sending parcels, including terms & conditions and user guides, please visit our support pages.
Log in to your existing Parcelforce account
Your existing Parcelforce account remains open for a limited time for you to review your dashboard, access invoices and CSRs, order supplies and edit your account profile before you migrate to your new account.
Get account migration support
Visit our Transformation Hub to find out how you can migrate your Parcelforce account and get set up with your new account experience as quickly as possible.
Successfully migrated your account?
If you’ve received an email from us about activating your new account and have been in contact with your Account Manager or our Customer Experience team to get your new account activated, you will be able to log in to your new Click & Drop or Online Business Account (OBA) below.
