It’s really important that you package your items well to keep them safe on their journey. If your goods are not packaged sufficiently and become damaged any compensation cover provided on our services will be invalidated. Find advice about packaging here to help ensure your items are well protected and are delivered on time.
How to measure parcels
When you send a parcel it is important to make sure that you measure the dimensions accurately. This is because parcels sent on our services must be within the maximum length and 'length and girth combined' measurements. Find advice about how to measure your parcel correctly here.
Maximum weights and sizes
We carry up to 30kg per parcel and up to 2.5m length and 5m length and girth combined. Our maximum sizes and weights can be found here.