Trust our team to be your team

13 Oct 2021 2 min read

UK? Europe? Worldwide? Parcelforce can take it from here...

For over 30 years, Parcelforce Worldwide has been trusted by thousands of businesses to support them in the UK and across the globe.

The past few years have been challenging with a number of unprecedented events, and businesses have needed dedicated staff to help them navigate through these and easy-to-use technology to keep them, and their customers informed.

Throughout all this, our people have remained at the centre of everything we do. From committed drivers to knowledgeable named Account Managers, the trust Parcelforce Worldwide provide couldn't be achieved without them.

With customer service touch points to provide support and our award-winning dashboard[1] to keep businesses in the loop, every step of the way - there's never been a better time to partner with Parcelforce Worldwide. 

Whether it's helping businesses offer more peace of mind across the UK, export to the EU, or grow overseas - we'll take it from here.

Our drivers stay with us, on average, for 9 years. They're experienced and committed. Named Account Managers understand your business, wherever in the world you trade.

To help retailers build trust with their UK customers, we provide a great choice of delivery options. A 1-hour delivery slot helps shoppers plan their day around deliveries whilst comprehensive tracking notifications and new 'photo on delivery' provides peace of mind.

International retailers can benefit from our partnerships with known and trusted local postal carriers whose extensive local knowledge can help increase first-time delivery success. There are also email notifications in 11 local languages, including French, German and Chinese, and Inflight delivery options across Europe offering more choice and convenience for your customers.

For more information on our UK and International services, visit parcelforce.com/trust

The Import One Stop Shop (IOSS) has been introduced by the EU to enable and simplify the declaration and payment of VAT for distance sales of imported goods - with a value up to €150.

Parcelforce Worldwide are offering a solution to help businesses start, restart, or re-energise their EU exporting.

We've partnered with Taxamo who offer a simple, 'pay-as-you-go' IOSS solution, whilst Delivered Taxes Paid (DTP) is perfect for retailers sending items above the value of €150.

To learn more about how Parcelforce Worldwide can help you export to the EU, visit parcelforce.com/business-parcels/ioss

However you want to do business, trust our team to be your team.

[1] Best Customer Experience winner at the Delivery Excellence Awards 2020

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