Christmas last posting dates for Account customers 2023

If you are a non-account customer please click here for non-account last posting dates.


Please find below our Account Last Posting Dates covering the festive period. This includes our UK services and a full country listing for our international services.

Christmas Eve falls on a Sunday this year and our drivers will be working hard to deliver every parcel in time for Christmas. For delivery by Christmas Day in the UK, the last posting dates are:

  • Next day services: Thursday 21 December
  • Two-day services: Wednesday 20 December

Saturday service is available for our next-day services on Friday 22 December and our two-day on Thursday 21 December.

The earlier you send the better, but make sure you send them by our Last Posting Dates. Dates vary depending on the destination and service, for UK services extended delivery times exist for outlying areas. Please see here for more information.

Download the complete list for all our UK and international last posting dates by country. (Last updated 14 September 2023)

Please note these last posting dates are a guide only and are subject to change. Please check for the latest information on our services.



Change to delivery windows and the express9 guarantee

As we approach the peak period, we are extending delivery windows to four hours from 27th November – 23rd December. During this period, the express9 guarantee will change to 10am meaning refunds will only be given for items delivered after 10am. This adjustment aims to optimise flexibility during our busiest time, ensuring we deliver a great Christmas for you and your customers.

The charge for the express9 service will remain the same during this period.


Please allow extra time for delivery

We are expecting increased volumes over the Christmas period, please try to send your parcels as early as possible to ensure they arrive in time for Christmas.

The latest service updates can be found here:



Items collected up to Friday 15th December will be delivered by Friday 22 December 2023.

There are no collections after Friday 22nd December. Collections will resume on Wednesday 27 December 2023.

From Friday 15 December 2023 our delivery guarantee for Christmas will be suspended. However we are still operating our ‘Christmas Promise’ which means if your items are collected by Friday 15 December 2023 your items will be with the recipient in time for Christmas. Items posted later than these dates will be delivered on a best endeavours process but we recommend posting your items as early as possible.

Regular UK collections and deliveries will resume on Wednesday 27 December. There will be no delivery or collections on Monday 1 January 2024. For Scotland there will also be no delivery or collections on Tuesday 2 January 2024.


Please ensure you that provide complete and accurate customs data when sending your items. Missing or incomplete data may lead to items being delayed or returned.

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