Claims
Find information on how to submit a claim
Business Customer - Migrated to new systems
If you are a Parcelforce Business Account customer and have recently migrated to Royal Mail's new shipping platforms, you can submit your claim below
Business Customer - Not yet migrated
If you are a Parcelforce Business Customer, but have not yet begun the migration of your account, you can submit your claim below
Not a Business Account Customer?
Did you pay for your parcel via our website or via a Post Office? if so, you can submit a claim below