More about cookies

Cookies on this Website

Cookies are small text files stored by your device when you access most websites on the internet. We will use two types of cookies:

  • Session cookies - these expire when you close your browser and do not remain on your computer.
  • Persistent cookies - these are stored in the longer term on your computer. They are normally used to make sure the site remembers your preferences.

The Parcelforce Worldwide website uses cookies in order to make it easier to use and to support the provision of relevant information and functionality to you. Cookies also provide us with information about how this Website is used so we can keep it is as up to date, relevant and error free as possible. Further information about the types of cookies in use on this Website is set out below.

By using this Website you agree to the use of cookies. Please note that certain cookies may be set the moment you start visiting this Website. These will be session cookies on your first visit to this Website. If you continue to use or revisit this Website then persistent cookies of the types described below will be served. You can choose to manage the cookies we use on this Website through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit All About Cookies.

Please note that preventing cookies is likely to impact the functionality or performance of this Website, or prevent you from using certain services provided through it. If you choose to prevent cookies, we cannot guarantee access to the services provided through this Website or be sure how this Website will perform during your visit. Preventing cookies will also affect our ability to update this Website to cater for user preferences and improve its performance.

The types of cookies we currently use on this Website are set out below. The cookie categories are based on the category definitions contained in the International Chamber of Commerce UK Cookie guide.

Cookie Category Details
Strictly necessary

Strictly necessary cookies are essential to enable you to move around this Website and use its features and/or services. These cookies let this Website provide services at the request of users.

This Website uses strictly necessary cookies to:

  • Identify you as being logged in to this Website
  • Remember the services you ordered when you get to the checkout page
  • Remember things like information you've entered when you navigate to different pages during your session on this Website
  • Remember things like service selections you have made which are essential for us to provide you with services you have requested
  • Make sure you connect to the right service on our website when we make any changes to the way the website works
Performance

Performance cookies allow us to update this Website to cater for Website user preferences and improve performance. They collect information about how this Website is used, e.g. which pages users visit most often and where error messages are delivered. These cookies don't collect information that identifies individuals. All information is aggregated and therefore anonymous.

This Website uses performance cookies to:

  • Provide statistics on how this Website is used (including selections that you have made and services that you have viewed, during your use of this Website)
  • See how effective our adverts are (we don’t use this information to target adverts to you when you visit other websites)
  • Remember the services you have viewed and selected
Functional

Functional cookies allow this Website to remember choices you make, e.g. your user name, log in details and language preferences and any customisations you make to Website pages during your visit. They are necessary to provide features and services specific to individual users.

This Website uses functional cookies to:

  • Identify you as having consented to use of cookies by this Website
  • Remember selections you have made (such as search functions and results, and services)
  • Apply users' individual service specifications (such as usage or credit allowance)
  • Share information with partners to provide a service on our website. The information shared is only to be used to provide the service, product or function and not for any other purpose
Targeting or advertising cookies

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests, to help measure the effectiveness of advertising campaigns.

This website uses the following targeting/ advertising cookies:

Atlas Solutions

http://atlassolutions.com/privacy-policy/

You can also manage many organisations' cookies used for online advertising here.

Google Analytics

You can learn more about how these cookies operate here.

You can choose to opt out of Google's use of cookies by visiting Google's Ads Settings.

You can also find information about how to opt out of third-party vendor's use of cookies by visiting the Network Advertising Initiative opt out page. 

Google / DoubleClick
You can learn more about how these cookies operate here.

Eloqua (Oracle)
In order to provide better communications and marketing services, this website uses the Eloqua marketing automation platform for email marketing purposes. We use cookies to recognise visitors and record demographic and behavioural information for customers and prospects. (You can learn more about how these cookies work here.

Tealium AudienceStream
We use AudienceStream; a visitor data management platform, which uses cookies and other identifiers to recognise visitors to our websites. The purpose of this technology is to create a consolidated view of user interactions, in order to manage our communications. This helps ensure that our communications are relevant, timely and specific to the interests of the user. (You can learn more about how these cookies work here.

Facebook
You can learn more about how these cookies operate here.

 

Trustpilot

In order to provide better content and services, this website also uses the Trustpilot customer review service. Trustpilot contacts users with an invitation to leave feedback on their experiences with Parcelforce Worldwide. Its purpose is to understand customer views and to use these to inform future enhancements to the website. If you place an order, your email address may be securely shared with Trustpilot so that they can contact you. If you do not wish to be contacted further you can unsubscribe from the service by clicking the email unsubscribe link. You can find more information about Trustpilot here: https://uk.trustpilot.com/

Further Information

Further general information about cookies is available at www.allaboutcookies.org.

To read the International Chamber of Commerce Cookies Guide visit: http://templatelab.com/icc-uk-cookie-guide/
 

For further information about Google Analytics please see http://www.google.com/analytics/learn/privacy.html

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.