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Service update

Our website is temporarily unavailable. Full service should be restored very soon. We apologise for any inconvenience this may cause you.

Alternative links to key website tools:

Track your parcel
Arrange a redelivery
Pay your customs charge
Send your parcel online and pay by debit/credit card

If you have an urgent enquiry please call Parcelforce Worldwide on 0344 800 4466. Our customer service advisors are available 8.00am - 7.00pm Monday to Friday, 8.30am - 5.00pm on Saturday and 9.00am - 5.00pm on Sundays.

For Welsh speaking customers: Gall cwsmeriaid sy'n siarad Cymraeg gysylltu ni ar
0344 800 5550

For customers with impaired hearing: Contact us on Textphone 08000 855 854

Alternatively you can e-mail us at