Help and advice
Collection from a Post Office
My parcel tracking results states ‘addressee advised to collect from Post Office’ and the driver left a card. What shall I do now?
To ensure that your parcel has been delivered safely, we need a signature. If this is not possible, then the driver will leave a card with the details of the local Post Office where your parcel is being securely held for you to collect from the next working day. You need to take the card and a proof of ID and the delivery address to collect your parcel.
The address and opening times of the local Post Office can be found by using the Post Office locator