Help and advice
North West processing centre
Our delivery network is made up of 54 depots, a processing centre in the north west of England, a national hub in Coventry and a Southern Processing Centre called SEPC (South East Processing Centre) in Hatfield. Parcels are picked up from senders by our drivers from one of our depots and then transported to the appropriate delivery depot via our processing centre and/or our national hub.
The "National Hub" location on the tracking results page relates to our main hub in Coventry
The "North West Processing centre" location relates to our processing centre in the north west of England
The "South East Processing Centre" location relates to our processing centre in Hatfield