Help and advice

Redelivery scheduled

We will always attempt redelivery of a parcel twice, with the second attempt being the following working day (unless otherwise stated on the card left by our driver).

If redelivery has been rearranged by the recipient this scan may appear on the website. 

Please be aware that if you have arranged for a redelivery it is not guaranteed to be attempted the next working day. It may take longer for the delivery to take place, especially if the item was previously held at a post office. 

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