My parcel
From arranging a redelivery to paying a customs charge, discover all the ways you can manage your parcel delivery with us below.
Received a ‘Something for You’ card for a collection? This means we attempted to collect your parcel. You can rearrange your collection using the Royal Mail app or website by selecting the ‘Rearrange a Collection’ option below.
Received a fee to pay card?
Received a letter about customs charges? Pay online and get your parcel delivered.
