Ad-hoc Collections Request for Firearms shipping services

A new Ad-hoc collection process has been implemented for all customers shipping Firearms and secure products.

Please follow the instructions below to complete and submit the Ad-hoc collection request form, to book an Ad-hoc collection only.

1. Ensure you have first created your label and shipment in Click & Drop before completing the following form and submitting. You will require your Manifest ID number for the collection request below. Click & Drop allows you to manifest multiple times per day.

2. Complete the following Ad-hoc Collection request form and select ‘Submit’.

Required fields

Account email address *

This should be your registered email address for your Royal Mail account. We will use this to validate your collection request.

Royal Mail (OBA) Account Number *

Required Collection Date *

If you are completing the form after 13:00, you will be unable to request a delivery for tomorrow. The earliest collection day will be the day after tomorrow. There are no collections on Saturday or Sunday.

Collection window *

All day

Afternoon (1pm to 4pm)

Collection address and postcode

Address line 1 *

Address line 2

Town/City

Postcode *

Manifest ID number *

Where to find your Manifest ID number:

Tracking number *

Where to find your Tracking number:

Important information for before you submit:

• The cut-off time for next-day collection requests is 13:00

• Once you have submitted this form, the Firearms Helpdesk will process your request and email to confirm your Ad-hoc collection booking was successfully processed.