Understanding UK account prices

If you have a negotiated contract price (not published tariff), the following page provides you with information on zone 2 and 3 surcharges and Saturday delivery charges.

If you have not yet downloaded our account pricing tables visit our price lists page. Please note that all prices quoted are exclusive of VAT, which will be added at the appropriate rate and be payable by the customer. Customers with negotiated discounts off our tariff prices can input their discount into the top row, above the service and destination required, to show their negotiated price by weight.

Zonal surcharges - zones 2 and 3

Parcels despatched for delivery to an address in zone 2 or 3 are subject to a surcharge as outlined below. Please use the percentage rates in the table below to obtain the zonal surcharge (all prices exclude VAT), subject to the following minimum surcharges: *A 60% surcharge applies to express48 items sent from zones 1 and 2 to Northern Ireland only.

To calculate the zonal surcharge, multiply your negotiated rate by the percentage shown in the table and add the resulting surcharge to your negotiated Zone 1 price to achieve the final consignment charge. No surcharge applies when sending within a zone or when sending from Zone 2 or 3 to Zone 1.


To zone 2

To zone 3



















express48large & express24large



 Zonal Surcharges:

Zone Service Surcharge

Zone 2  

All UK services  


Zone 3  

express9, express10, expressAM and express24


Zone 3



Zones 2 & 3 express48large & express24large £13.50

Saturday delivery surcharges (Zones 1 to 3)

Saturday deliveries are available on the following services: express9, express10, expressAM, express24/express24large for parcels despatched on a Friday and with express48/express48large for parcels despatched on a Thursday. Exceptions apply to outlying areas where delivery times are a day longer.

Saturday deliveries are subject to a £12.00 surcharge.

expresscollect parcels sent for Saturday collection do not incur a Saturday delivery surcharge.

London congestion charging

Parcelforce Worldwide have a Central London congestion charge of 50p + VAT per consignment and this is charged to Account customers for all consignments sent to postcodes commencing: EC1, EC2, EC3, EC4, SE1, SE11, SW1, W1, WC1 and WC2.

Surcharge for items outside our maximum sizes and weights

If any parcel or pallet exceeds the maximum sizes or weights as specified in our size and weight help page and has been processed through our network we may raise an additional surcharge of £40.00 per item.

Booking In Surcharge

There is a £6.00 + VAT surcharge for each consignment that needs booking in at its destination. This charge covers the cost of contacting the recipient on your behalf, holding the parcel in the depot until it can be delivered, and delivering within the timeslot agreed with the recipient.

Isle of Wight Surcharge

There is a £5 surcharge per consignment and this is charged to Account customers for all consignments

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