Account Surcharges and Additional Services
All surcharges, except for fuel surcharges, can be found in our Additional service and surcharge guide which you can find here.
Current fuel surcharges applicable to Parcelforce Worldwide services can be found here.
Manual handling surcharges
There is a manual handling surcharge of £3.15* per item, on all items that cannot be processed automatically.
Please see our essential manual handling guide for more details and information. This includes details of how, in some instances, you can avoid the surcharge through following our packaging guidelines.
Please see parcelforce.com/packaging for our packaging guidelines.
Items between 1.1m and 1.5m or where the 2nd largest dimension is greater than 0.7m
Please note for all items between 1.1m and up to 1.5m, or with a 2nd largest dimension greater than 0.7m there will be manual handling surcharge of £7.95*
*These surcharges apply to the following services: expresscollect, express9, express10, expressAM, expressPM, express24 and express48
All other surcharges
See below for our zonal surcharges along with some other key surcharges for quick reference.
Zonal surcharges - zones 2 and 3
A surcharge applies to deliveries to Zones 2 and 3 in the UK. You can calculate your zonal surcharge by multiplying your agreed contract price by 120% (delivery to Zone 2) and by 165% (delivery to Zone 3, except express48 to Northern Ireland which is 70%), subject to the following minimum surcharge:
Zone 2: All UK Services
£7.75 / consignment
Zone 3: express9,10,AM,24
£13.25 / consignment
Zone 3: express48
£9.25 / consignment
No surcharge applies when sending within a Zone or from Zones 2 or 3 to Zone 1. All parcels despatched from Zone 1 postcodes in Scotland to mainland Scotland and the Isle of Skye postcodes in Zone 2 will not be subject to an additional surcharge.
A surcharge of £16.00 or 125% (whichever is the greater) per consignment applies to express48large and express24large deliveries to Zones 2 and 3.
Saturday delivery surcharges (zones 1 to 3)
Saturday deliveries are available on the following services: express9, express10, expressAM, express24/express24large for parcels despatched on a Friday and with express48/express48large for parcels despatched on a Thursday. Exceptions apply to outlying areas where delivery times are a day longer.
Saturday deliveries are subject to a £12.00 surcharge.
expresscollect parcels sent for Saturday collection do not incur a Saturday delivery surcharge.
London congestion charging
Parcelforce Worldwide have a Central London congestion charge of 50p + VAT per consignment and this is charged to Account customers for all consignments sent to postcodes commencing: EC1, EC2, EC3, EC4, SE1, SE11, SW1, W1, WC1 and WC2.
Remote collection is £6.85 per consignment
Third party shipments
Third party shipments are £6.95 per consignment
Surcharge for items outside our maximum sizes and weights
If any parcel or pallet exceeds the maximum sizes or weights as specified in our size and weight help page and has been processed through our network we may raise an additional surcharge of £60.00 per item (£100.00 per item if using an express large service).
Booking in surcharge
There is a £6.00 + VAT surcharge for each consignment that needs booking in at its destination. This charge covers the cost of contacting the recipient on your behalf, holding the parcel in the depot until it can be delivered, and delivering within the timeslot agreed with the recipient.
Isle of Wight surcharge
There is a £5 surcharge per consignment and this is charged to Account customers for all consignments.
Postal customs admin fee:
€2 (€3 ROI)*
This surcharge will apply to euroeconomy and some specialist services, such as Euro48, International Datapost and our PO Box services, depending on destination. Please note the surcharge will not be applied to the following destinations: Albania, Andorra, Azores, Bosnia-Herzegovina, Corsica, Faroe Islands, Guernsey, Gibraltar, Jersey, Macedonia, Monaco, Montenegro and Serbia.
*Invoiced at equivalent Sterling rate
Air Carrier Supplements
The ongoing disruption to flight schedules and available capacity resulting from the Covid-19 Pandemic and other global events continues to impact transit and delivery costs. This means that we must continue to implement air carrier supplements to certain destinations on our globalpriority and globalvalue services. Full details of these supplements can be found on; parcelforce.com/business-parcels/aircarriersupplements. Please ensure you always check this latest information before you send your parcel.